Decision Making Process … … … … … … … … … …. …. … … … … … … …

• The virtue of decision making
• Decision Making Process
• A good article on Decision Making
• The Decision Making Process

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Post Data:2008-03-30 10:12:16

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[Ref: Book: Conflict Management, by Baden Eunson ]

Non-verbal sensitivity: Look for the non-verbal message. Check body language, dress-ups, eye-contact

listening and questioning skills: Be a good listener, be alert to notice hidden/indirect messages. Learn how to ask questions, how to get information, how to listen, or how to use questioning as a powerful persuasive tactic

persuasive skills: Use persuasion to settle and also try to detect persuasion tactics from the other side

Signaling skills: Look for signals and underlying meaning of the statements

Cultural and gender sensitivity: Be aware that cultural beliefs can influence negotiation.

Communication channels: Learn the advanatges and disadvantages of the communications channels:face-to-face (in formal or informal meetings, behind-the-scenes encounters or interactions through third parties) or mediated (via telephone, teleconference, fax, letter and email)

Strategies and tactics: Know about the strategies and tactics like Lowballing, Deadline, Refusal to negotiate, Overload, Apology and use them properly.

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Post Data:2012-02-02 12:52:38

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Reference: Internet

• After the world war II, Industries are more sold on team work than independent work. Note: Personally, I am confidant in both team and independent work.
• Studies show that, when a company applies team based development effectively (most important), profits improve dramatically.
• When you are working alone, you are working on your own beliefs, but in a team, your beliefs and values are open to be challenged, it may sound stressful to some extent
• These challenges really bring power to the team. These challenges will also create conflicts among the team members
• Benefits of conflict: Opportunity to learn, nurtures creativity and innovation, allows personal growth
• Team: A group of small number of people with synergistic skills working toward a common goal
• Team benefits: Facilitates multi-functional tasks, improves productivity and processes, solve problems resourcefully
• Teams bring diversity of skills, create better procedures, improve relationships
• Teams with people from across the organization can define and solve issues better than the senior management
• Studies show performance improvements happen 40 percent faster in team-based companies
• Building effective teams is not always easy. Many times ego, desire to stand out, power, incompetence of the team members, insincerety, dishonesty – may be on the way of success. True that many teams just don’t work
• Factors that damage team effectiveness:
  • Little or no leadership
  • No organizational Vision
  • Bad policies or procedures
  • Unclear team roles
  • Lack of trust
• DARE: To reduce the number of problems in teams
• D of DARE: Discover: is there anything/anyone to help the team? do the team members have time for the team?
• A of DARE: Arrange: Arrange a process to identify the issues, communicate team vision, assign roles and responsibilities, provide resources, train people
• R of DARE: Roll Out: Provide additional training, develop team guidelines, establish incentives and feedback management
• E of DARE: Evolve : Continuously look ways to improve systems, revise plans, and assess team progress. Address changing needs
• Developing strong relationships among team members is also crucial

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Post Data:2011-10-17 06:58:45

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• A Complete Guide to Business Analysis
• The Zachman framework: A formal, highly structured way to define intricate systems. Allows the business analyst to organize collected data and analyze it effectively
• The Zachman framework: A six by five matrix. rows: the different perspectives of the enterprise, columns: questions to be asked to design a business entity
• Example:
  
  

  The Zachman framework

  …	What(Data)	How(Function)	Where(Network)	Who(People)	When(Time)	Why(Motivation)
  Scope
  Business Model
  System Model
  Technology Model
  Component Configuration

• The POLDAT framework: A model that looks like a hexagon , having six different areas with tables, graphs, and other documentation. Each section depicts an area of change. If one section is changed, change must also take place in the other five areas
• Related Skills/Activities
  • Enterprise Analysis
  • Creating the Business Architecture
  • Feasibility Study Techniques
  • Defining Project Scope
  • Developing a Business Case
  • The Risk Assessment
  • Project Decision Making
  • Supporting the Project

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Post Data:2009-05-02 12:39:02

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Six Areas

• enterprise analysis: the environment of the organization at large
• requirements planning and management:
• requirements gathering areas : requirements elicitation, requirements analysis and documentation, and solution assessment and validation.
• requirements communication

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Post Data:2012-10-14 09:37:31

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SKILLS IN BUSINESS ANALYSIS

• Knowledge Skills: Analysis knowledge skill set, Business knowledge skill set, IT knowledge skill set
• Collaboration Skills: Interpersonal skills collaboration skill set, Diplomacy collaboration skill set, Organizational development collaboration skill set
• Leadership Skills: Mentoring leadership skill set, Forward-thinking leadership skill set, Elicitation and analysis leadership skill set, Designation leadership skill set
• Core Skills in Business Analysis

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Post Data:2012-12-31 20:26:56

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