Scrum master vs Product owner

Both are Scrum accountabilities, but they focus on different things.

Product OwnerScrum Master
Focuses on what should be builtFocuses on how the team works effectively
Maximizes product valueImproves Scrum effectiveness
Manages and orders the Product BacklogCoaches the team in Scrum and Agile practices
Clarifies user stories and acceptance criteriaFacilitates events and removes impediments
Makes priority and scope decisionsProtects the team from process problems and disruption
Represents customer and business needsSupports the team, Product Owner, and organization
Accepts completed stories based on agreed criteriaDoes not normally accept or prioritize stories

Product Owner responsibilities

The Product Owner:

  • defines and communicates the Product Goal;
  • creates or clarifies Product Backlog items;
  • orders the backlog by value, risk, and dependency;
  • explains user stories and acceptance criteria;
  • decides what is most important;
  • works with customers and stakeholders;
  • reviews whether completed work meets expectations.

The Product Owner does not assign individual tasks to developers or tell them how to implement the solution.

Scrum Master responsibilities

The Scrum Master:

  • helps everyone understand and apply Scrum;
  • facilitates Scrum events when needed;
  • helps remove blockers;
  • coaches the team toward self-management;
  • helps the Product Owner manage the backlog effectively;
  • protects transparency and continuous improvement;
  • helps resolve collaboration and process problems.

The Scrum Master is not the team’s traditional manager and does not normally assign work.

During Sprint Planning

Product OwnerScrum Master
Explains priorities and desired outcomesEnsures the planning process is effective
Clarifies stories and acceptance criteriaHelps the team understand capacity and focus
Discusses the proposed Sprint GoalFacilitates discussion and collaboration
Answers business questionsHelps remove planning obstacles

Developers decide how much work they can take and how they will perform it.

Simple distinction

Product Owner: Are we building the right product?
Scrum Master: Are we using Scrum effectively to build it?

Teaching line

The Product Owner leads product value and priority. The Scrum Master leads process improvement, facilitation, and team effectiveness.

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